Level 3 Business Administrator
Overview
Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities. The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.
EPA timelines
The training aspect of this apprenticeship will take a minimum of 12 months to complete. The EPA must be completed within 3 months of the EPA gateway.
EPA methods
- Knowledge Test
- Portfolio-based Interview
- Project Presentation
Roles this qualification supports
Business Administrator.
Pricing
£725 (per learner)
Level 3 Improvement Technician
Overview
Improvement Technicians are responsible for delivery and coaching of improvement activity within an area of responsibility, often associated with Lean and Six Sigma methodologies. They can be found across all industry sectors and functions including automotive, banking, engineering, food products, IT, property, retail, telecoms Local and County Councils, NHS, Voluntary / Charity, Utilities, Pharmaceuticals, Insurance, Hospitality etc.
Typically, Technicians work as a member of an operational team to resolve problems – preventing re-occurrence, engaging others in issues affecting them and to support the improvement of performance.
EPA timelines
The training aspect of this apprenticeship will take typically 14 months to complete. The EPA must be completed within 2 months of the EPA gateway.
EPA methods
- Multiple Choice Exam
- Project report, Presentation & Questioning
- Professional Discussion underpinned by log
Roles this qualification supports
There are a variety of job titles associated with the occupation, these include, but are not limited to: Business Improvement Co-ordinator, Continuous Improvement Executive, Process Technician, Operational Excellence/Lean Engineer, Lean Six Sigma Yellow belt and Quality Control Analyst, Environmental Compliance Technician, Environmental Construction Oversight, Environmental Health and Safety Inspector, and Transportation Planner.
Green job titles: Transportation sustainability improvement planner,
Environmental improvement compliance technician and
Environmental improvement health and safety inspector
Pricing
£800 (per learner)
Level 3 Team Leader
Overview
A Team leader is a first line management role, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.
Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.
EPA timelines
The training aspect of this apprenticeship will take a minimum of 12 months to complete. The EPA must be completed within 4 months of the EPA gateway.
EPA methods
- Presentation with Q&A
- Professional discussion underpinned by a portfolio of evidence
Roles this qualification supports
Supervisor, Team leader, Project officer, Shift supervisor, Foreperson, and Shift manager.
Pricing
£655 (per learner)
Level 4 Associate Project Manager
Overview
Associate project managers need good planning, organisation, leadership, management and communication skills. An associate project manager utilises resources with suitable skills, qualifications, experience and knowledge to work together in a motivated and integrated team, with clearly defined reporting lines, roles, responsibilities and authorities.
EPA timelines
The training aspect of this apprenticeship will take a minimum of 12 months to complete. The EPA must be completed within 1 month of the EPA gateway.
EPA methods
- Presentation supported by portfolio of evidence.
- Professional discussion supported by portfolio of evidence.
Roles this qualification supports
Dependent upon the size of the organisations and the complexity of projects, associate project managers’ job titles will vary, but typically they can include:
Assistant project manager, junior project manager, project team leader. Some organisations use ‘project manager’ as a generic job title.
Pricing
£1,050 (per learner)
Level 4 Improvement Practitioner
Overview
Improvement Practitioners use a blend of Lean and Six Sigma, project and change management principles and tools to identify and lead the delivery of change across organisational functions and processes. Improvement Practitioners can be found across all sectors and functions including automotive, banking, engineering, food products, IT, property, retail, telecoms, Local and County Councils, NHS, Voluntary / Charity, Utilities, Pharmaceuticals, Insurance, Hospitality etc.
EPA timelines
The training aspect of this apprenticeship will typically take a minimum of 14 months to complete. The EPA must be completed within 2 months of the EPA gateway.
EPA methods
- Multiple choice exam
- Project report and Q&A
- Professional discussion underpinned by log
Roles this qualification supports
There are a variety of job titles associated with the occupation, these include, but are not limited to:
Business Improvement Practitioner, Continuous Improvement Manager, Process Excellence Manager, Lean Six Sigma Green Belt and Quality Control Senior Analyst, Environmental Compliance Manager, Engineer (Environmental, Mechanical, Geotechnical, Civil, Chemical, etc), Environmental Construction Management, Environmental Data Analyst, Environmental Health and Safety Officer, and Transportation Engineer.
Green job titles: Environmental improvement compliance manager,
Environmental improvement engineer,
Environmental improvement construction manager,
Environmental improvement data analyst,
Environmental improvement health and safety officer
Pricing
£985 (per learner)
Level 4 Information Manager
Overview
The Information Manager occupation is found in a wide range of sectors and industries such as construction, engineering, manufacturing, transportation including high-speed rail, energy and life sciences, the power industry including nuclear and renewables, local authorities, developers of smart cities and logistics.
Information Managers support the delivery and management of critical information, whether digital or otherwise, in the (capital) delivery phase of an infrastructure project and the ongoing management of that information within the operational phase of the resulting asset.
EPA timelines
The training aspect of this apprenticeship will typically take a minimum of 24 months to complete. The EPA must be completed within 5 months of the EPA gateway.
EPA methods
- Work-based project report and presentation with questions and answers
- Professional discussion underpinned by a portfolio of evidence
Roles this qualification supports
There are a variety of job titles associated with the occupation, these include, but are not limited to:
Employers and functions, Information content specialist, Information manager – projects, Information manager (job titles often vary between sectors), Project automation specialist and Project information specialist.
Pricing
£1,400 (per learner)
Level 5 Coaching Professional
Overview
The broad purpose of the occupation is to work with a wide range of individuals and teams across organisations, to empower and engage with them to enhance their professional performance. Coaching is a way of leading in a non-directive manner, helping people to learn through deep listening and reflective, open questions rather than instructing, giving advice or making suggestions.
Coaching is a way of treating people, a way of thinking and a way of being which is seen as vital to supporting individuals and organisations in increasingly volatile and ever-changing environments. The underlying and ever present purpose of coaching is building the self-belief of others, regardless of the context, to be curious and self-aware, better equipping them to collaborate, innovate, deal with the increasing pace of change and get the best from increasingly diverse environments. Effective coaching is future focussed, releases potential, and enables transition, transformation and change for business improvement.
EPA timelines
The training aspect of this apprenticeship will take typically 14 months to complete. The EPA must be completed within 3 months of the EPA gateway.
EPA methods
- Observation with Questions and Answers
- Interview supported by Portfolio of Evidence
Roles this qualification supports
Business coach, Career coach, Coach, Coaching practitioner, Coaching professional, Leadership coach, Performance coach, Sustainability coach, Systemic coach, Team coach, and Wellbeing coach.
Pricing
£910 (per learner)
Level 5 Operations Manager
Overview
An Operations manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same.
Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.
EPA timelines
The training aspect of this apprenticeship will take a minimum of 12 months to complete. The EPA must be completed within 5 months of the EPA gateway.
EPA methods
- Professional discussion, underpinned by a portfolio of evidence.
- Project proposal, presentation and Q&A
Roles this qualification supports
Operations manager, Regional manager, Divisional manager, Department manager or Specialist managers.
Pricing
£1,050 (per learner)