ITIL® 4 Foundation
Foundation | eLearning course
Foundation
Duration: eLearning 12-month access
Price: £778.44 VAT inclusive
Includes:
- On-line proctored exam
- Official Certification e-Book
- Official Training Material Learner Kit
ITIL® 4 Foundation is the latest version to assist the advancement of your career in IT service management. This e-learning course is provided by PeopleCert, the course material is accessed via the PeopleCert Canvas Learning Management System via a voucher code provided on purchase. This course is suitable for beginners and those who are more experienced in IT Service Management and is a globally recognised certification.
The course material is provided in bite-sized learning modules, it is interactive and engaging self-paced learning where the delegate has up to 12 months to complete the included exam. Real-world case studies help to bridge theory and practice. Delegates are provided with real-time progress tracking, a structured learning checklist, and an embedded ITIL® 4 glossary.
Foundation and Practitioner Certifications are valid for 3 years.
Purchase options:
Foundation +
Duration: eLearning 12-month access
Price: £898.50 VAT inclusive
Includes:
- On-line proctored exam
- Official Certification e-Book
- Official Training Material Learner Kit
- Official Mock Exam
- Take 2 (exam resit)
What does it Cover?
- Service management concepts
- Service value systems
- Four dimensions of service management
- Guiding principles
- Service value chain
- ITIL practices
- Continuous improvement
- Service level agreements
- Key metrics and performance indicators
Who will benefit?
- Organisations intending to start adopting ITIL® 4 best practices
- Individuals or groups looking to pursue ITIL training online
- Team members and managers who require an understanding of the framework
- Candidates hoping to pursue careers in IT management
The Exam:
The foundation exam is online and proctored by PeopleCert.
- Duration: 60 minutes
- Multichoice question set
- 40 questions
- The minimum pass mark is 65%
- Closed Book
- e-certificate provided
