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ITIL® 4 Foundation & E-Learning

ITIL® 4 Foundation

Foundation | eLearning course

ITIL® 4 Foundation is the latest version to assist the advancement of your career in IT service management. This e-learning course is provided by PeopleCert, the course material is accessed via the PeopleCert Canvas Learning Management System via a voucher code provided on purchase. This course is suitable for beginners and those who are more experienced in IT Service Management and is a globally recognised certification.

The course material is provided in bite-sized learning modules, it is interactive and engaging self-paced learning where the delegate has up to 12 months to complete the included exam. Real-world case studies help to bridge theory and practice. Delegates are provided with real-time progress tracking, a structured learning checklist, and an embedded ITIL® 4 glossary.

Foundation and Practitioner Certifications are valid for 3 years.

Purchase options:

Foundation

Duration: eLearning 12-month access

Price: £778.44 VAT inclusive

Includes:

  • On-line proctored exam
  • Official Certification e-Book
  • Official Training Material Learner Kit

Foundation +

Duration: eLearning 12-month access

Price: £898.50 VAT inclusive

Includes:

  • On-line proctored exam
  • Official Certification e-Book
  • Official Training Material Learner Kit
  • Official Mock Exam
  • Take 2 (exam resit)

What does it Cover?

  • Service management concepts
  • Service value systems
  • Four dimensions of service management
  • Guiding principles
  • Service value chain
  • ITIL practices
  • Continuous improvement
  • Service level agreements
  • Key metrics and performance indicators

Who will benefit?

  • Organisations intending to start adopting ITIL® 4 best practices
  • Individuals or groups looking to pursue ITIL training online
  • Team members and managers who require an understanding of the framework
  • Candidates hoping to pursue careers in IT management

The Exam:

The foundation exam is online and proctored by PeopleCert.

  • Duration: 60 minutes
  • Multichoice question set
  • 40 questions
  • The minimum pass mark is 65%
  • Closed Book
  • e-certificate provided