Assertive Leadership Communication
Course Description
This practical half-day workshop helps managers and team leaders communicate with confidence, handle difficult conversations and set clear expectations. Through realistic workplace scenarios and practical techniques, learners will develop the skills to communicate assertively, build positive working relationships and lead with greater impact
Learning Outcomes
By the end of the workshop learners will be able to:
- Recognise different communication styles and behaviours
- Communicate more assertively in workplace situations
- Handle difficult conversations with confidence
- Lead conversations with greater impact
Influence
Course Description
This half-day interactive course helps learners develop the skills and confidence to influence others positively in the workplace. Through practical activities and discussion, learners will explore communication styles, rapport building and effective persuasion techniques to improve collaboration, gain buy-in and achieve better outcomes. This highly participative course encourages learners to share experiences, practise new skills and apply learning to real workplace situations.
Learning Outcomes
On completion, learners will be able to:
- Recognise and adapt to different communication styles.
- Apply practical influence and persuasion techniques.
- Use questioning and rapport-building skills to improve influencing conversations.
- Influence colleagues and stakeholders more effectively, with or without formal authority.
Managing Conflict and Confrontation
Course Description
This one-day introductory course will help your learners develop their interpersonal skills and manage conflict situations at work.
This is highly participative training that enables opportunity for discussion, sharing of practice, and practical exercises to allow learners to work with others and embed their thinking.
Learning Outcomes
On completion, learners will be able to:
- Understand the key cause of conflict and confrontation
- Identify signs of conflict early
- Develop strategies to deal with conflict before it escalates
- Explore methods to build trust and rapport with colleagues
Presentation Skills
Course Description
This one-day introductory course will help your learners deliver engaging and impactful presentations with confidence.
This is highly participative training that enables opportunity for discussion, sharing of practice, and practical exercises to allow learners to work with others and embed their thinking.
Learning Outcomes
On completion, learners will be able to:
- Demonstrate how to plan, build, and deliver a presentation
- Understand how to engage their audience and deal with difficult questions
- Understand how to select appropriate visual aids
- Deliver an elevator pitch with confidence
Problem Solving
Course Description
This one-day introductory course will help your learners identify and analyse problems and generate effective solutions.
This is highly participative training that enables opportunity for discussion, sharing of practice, and practical exercises to allow learners to work with others and embed their thinking.
Learning Outcomes
On completion, learners will be able to:
- Identify problems and critical information
- Use a variety of problem-solving models to get to a solution
- Develop analytical thinking and communication strategies to solve problems
Team leadership and collaboration in Hybrid and Remote Environments
Course Description
Leading a team in a remote or hybrid workplace requires more than managing tasks and technology. Successful leaders create trust, foster inclusion, support wellbeing and enable effective collaboration, regardless of where team members are based.
This practical half-day workshop explores the skills and behaviours needed to lead high-performing remote and hybrid teams. Through interactive discussion and practical activities, delegates will learn how to build stronger connections, improve communication, maintain engagement and create an environment where everyone can contribute and perform at their best.
Learning Outcomes
By the end of the course, delegates will be able to:
- Identify the key challenges and opportunities of leading teams in remote and hybrid work environments.
- Demonstrate leadership behaviours that build trust, psychological safety and inclusion.
- Apply effective communication and collaboration strategies to improve team engagement and cohesion.
- Use practical approaches to support wellbeing, accountability and performance across distributed teams.
- Develop an action plan to enhance leadership effectiveness and team collaboration within their own workplace.
Suitable For
Team Leaders, Supervisors, First Line Managers, Project Managers, Aspiring Managers and anyone responsible for leading or coordinating remote or hybrid teams.
Time and Resource Management and Delegation
Course Description
Effective time management is about more than managing your diary. It is about prioritising the right activities, reducing distractions, managing workload effectively and knowing when to delegate.
This practical half-day workshop provides delegates with proven techniques to improve personal productivity, manage competing priorities and create more time for high-value activities. Through interactive discussions and practical workplace exercises, participants will learn how to plan effectively, avoid common time traps and use delegation as a powerful leadership tool.
Learning Outcomes
By the end of the course, delegates will be able to:
- Recognise common time wasters and barriers to productivity.
- Apply practical tools to prioritise tasks and manage workload effectively.
- Use delegation appropriately to improve personal and team effectiveness.
- Create an action plan to improve personal productivity and time management.
Suitable For
Team Leaders, Supervisors, First Line Managers, Aspiring Managers and anyone looking to improve their productivity and effectiveness at work.