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Welcome to the Demand & Capacity Trainer Programme where we are aiming to train 300-400 trainers in demand and capacity planning over the next three years, starting in July 2017.

How it will work: We are planning to roll out the programme in 10 cohorts (staggered over 3 years) with 40 people allocated to each cohort. Within the cohort, there are 4 modules of different subject areas which require pre-module learning, classroom based learning, webinars and an Action Learning Set. There will also be optional online sessions after each module to support learners. Each course is conducted over a 6 month period.

We are inviting colleagues in the NHS to apply for cohort 3 & 4 in the Midlands and East.
We are inviting the following organisations to apply:

Basildon & Thurrock University Hospitals NHS FT
Bedford Hospital NHS Trust
Birmingham & Solihull NHS FT
Birmingham Children's Hospital NHS FT
Birmingham Community Healthcare NHS Trust
Birmingham Women's Hospital NHS FT
Black Country Partnership NHS FT
Burton Hospitals NHS Ft
Cambridge & Peterborough NHS FT
Cambridge University Hospital NHS FT
Cambridgeshire Community Services NHS Trust
Chesterfield Royal Hospital NHS FT
Colchester Hospital University NHS FT
Coventry and Warwickshire Partnership NHS Trust
Derby Teaching Hospitals NHS FT
Derbyshire Community Health Services
Derbyshire Healthcare NHS FT
Dudley and Walsall Mental Health Partnership NHS Trust
Dudley Group NHS FT
East & North Hertfordshire NHS Trust
East Midlands Ambulance Service NHS Trust
East of England Ambulance NHS Trust
Essex Partnership University FT
George Eliot Hospital NHS Trust
Heart of England NHS FT
Hertfordshire Community NHS Trust
Hertfordshire Partnership University Hospital NHS FT
Ipswich Hospital NHS Trust
James Paget University Hospital NHS FT
Kettering General Hospital NHS FT
Leicestershire Partnership NHS Trust
Lincolnshire Community Hospitals NHS Trust
Lincolnshire Partnership NHS FT
Luton & Dunstable University Hosp NHS FT
Mid Essex Hospital Services NHS Trust
Milton Keynes University Hosp NHS FT

Norfolk & Norwich University Hosp NHS FT
Norfolk & Suffolk NHS FT
Norfolk Community Health & Care NHS Trust
North Staffordshire Combined Healthcare NHS Trust
North West Anglia Foundation Trust
Northampton General Hospital NHS Trust
Northamptonshire Healthcare NHS FT
Nottingham University Hospitals NHS Trust
Nottinghamshire Healthcare NHS FT
Papworth Hospital NHS FT
Queen Elizabeth Hospital Kings Lynn NHS FT
Robert Jones & Agnes Hunt NHS FT
Royal Orthopaedic Hospital NHS FT
Sandwell and West Birmingham Hospitals NHS Trust
Sandwell and West Birmingham Hospitals NHS Trust
Sherwood Forest Hospital NHS FT
Shropshire Community Health NHS Trust
South Staffordshire & Shropshire Healthcare NHS FT
South Warwickshire NHS FT
Southend University Hospitals NHS FT
Staffordshire and Stoke-on-Trent NHS Partnership Trust
The Princess Alexandra Hospital NHS Trust
The Royal Wolverhampton NHS Trust
United Lincolnshire Hospitals NHS Trust
University Hospital of North Midlands NHS Trust
University Hospitals Coventry and Warwickshire NHS Trust
University Hospitals of Birmingham NHS FT
University Hospitals of Leicester NHS Trust
Walsall Healthcare NHS Trust
West Hertfordshire Hospitals NHS Trust
West Midlands Ambulance Service NHS FT
West Suffolk Hospitals NHS FT
Worcestershire Acute Hospitals NHS Trust
Worcestershire Health and Care NHS Trust
Wye Valley NHS Trust

Please note that you can apply even if your organisation is not on this list but we will prioritise organisations we have invited to apply.
The deadline for application for both cohorts is COP Friday, 5th February 2018.


Apply for this course


Application for Courses

To book a place on this course you must first complete the application form (see ‘apply for this course’ button above) once submitted, you will be informed if your application has been successful and that you have been allocated a place on this course. Due to demand, it may be that you will be offered alternative dates of subsequent courses, again, you will be notified of this.

Before you commence your on-line application, please have a look at the pdf version of the questionnaire so that you can familiarise yourself with the style of questions it asks. Also, it gives you a good chance to practice the written statement you will need to provide.

When you apply for this course, you will be requested to provide some basic personal details which are required to register you with the Institute of Leadership and Management (ILM) and for contact purposes by both ELS and the NHS to inform you of your selection for the course. By completing this area with your details, you are consenting to ELS using these details to register you with the ILM (for certification requirement), for contact purposes and that your personal information will not be used for any other purpose. Personal data collected will be managed in accordance with ELS 030. Data Protection Policy (of which can be provided on request).

Reasons for Applying

If you are the kind of person who enjoys learning new things and is interested in becoming an expert in Demand and Capacity planning in your local area, then this programme is a great opportunity for you. We are looking for applicants who:

  • Work in an NHS provider organisation
  • Are either directly involved in Demand and Capacity planning at service level, or in a supportive role.

With regard to personal qualities, we are looking for applicants who:
  • Are curious by nature
  • Are problem solvers, able to see the bigger picture
  • Like to understand how systems and processes work
  • Are detail –oriented
  • Are enthusiastic communicators, keen to engage with others

Upon graduation you shall obtain an official certification from the Institute of Leadership and Management as the Demand & Capacity Trainer Programme is a certified course, designed and delivered by an ILM Approved and Accredited Centre.


Please download a copy of the Student Prospectus by clicking on the link below.

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Course Programme

Module 1 – Change: Effectively leading Demand and Capacity Initiatives

Pre course Learning: (Individual and self-directed)
Classroom Based Learning: (Compulsory attendance)
Webinar: (Individual and self-directed)
Optional online session with trainer

Module 2 – Demand and Capacity Planning: Theory and Modelling

Pre course Learning: (Individual and self-directed)
Classroom Based Learning: (Compulsory attendance)
Webinar: (Individual and self-directed)
Optional online session with trainer

Module 3- Training: Engaging and Empowering Demand and Capacity Stakeholders

Pre course Learning: (Individual and self-directed)
Classroom Based Learning: (Compulsory attendance)
Webinar: (Individual and self-directed)
Optional online session with trainer

Module 4 – Coaching: Developing and Supporting Demand and Capacity Stakeholders

Pre course Learning: (Individual and self-directed)
Classroom Based Learning: (Compulsory attendance)
Webinar: (Individual and self-directed)
Optional online session with trainer

Action Learning Sets

Note: Compulsory attendance of 1 date – individual selection, the cohort will be split into 5 x groups of 8.
To support your learning, you will also have access to a dedicated Virtual Learning Environment (VLE) where you will find learning material, activities, resources and content to support you throughout the cohort, and after.

Live Training Session

The ultimate goal of this course is to provide the skills and training necessary for students to deliver training to others locally. In order to demonstrate this you will be required to deliver a live training event before you are able to graduate. The training event will need to be delivered to a minimum of 15 colleagues between the training module and the action learning set at the end of the course.

Dates for Cohort 3

Both groups of Cohort 3 will be trained in Birmingham. Venue details to follow upon acceptance.

Face to face Virtual
Module 1
Pre module learning 12 March – 6 April
Classroom dates 10 & 11 April
Webinar dates 17 or 18 April
Optional ALS 20 April
Module 2
Pre module learning 23 April – 11 May
Classroom dates 14 & 15 May (A) or 16 & 17 May (B)
Webinar dates 22 & 24 May @ 11.00am
Module 3
Pre module learning 28 May – 15 June
Classroom dates 19 & 20 June
Webinar dates 26/27 June
Optional ALS 29 June
Module 4
Pre module learning 2 – 20 July
Classroom dates 24 & 25 July
Webinar dates 31 July or 1 August
Optional ALS 3 August
Action learning set
Exact date to be agreed once training has commenced One full day between 20 – 24 August

Dates for Cohort 4

Cohort 4 will be split into 2 groups. Group A will be trained in London and Group B will be trained in Peterborough. Venue details to follow upon acceptance.

Face to face Virtual
Module 1
Pre module learning 26 March – 20 April
Classroom dates 24 & 25 April
Webinar dates 30 April or 1 May
Optional ALS 4 May
Module 2
Pre module learning 7 – 25 May
Classroom dates 29 & 30 May (A) or 31 May & 1 June (B)
Webinar dates 5 or 6 June @ 11.00am
Module 3
Pre module learning 11 – 29 June
Classroom dates 3 & 4 July
Webinar dates 10 or 11 July @ 11.00am
Optional ALS 13 July
Module 4
Pre module learning 16 July – 3 August
Classroom dates 7 & 8 August
Webinar dates 14 or 15 August
Optional ALS 17 August
Action learning set
Exact date to be agreed once training has commenced One full day between 3 -7 September
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